How can we help?

Tecweigh offers product service and support 24/7. Call our Toll Free Customer Support Line at

800.536.4880

Service

Are you looking for answers to questions for a repair or replacement of a part?

It’s never a convenient time for your equipment to start acting up, or worse yet, stopping production all together. We know time is money! So in order to provide the answers you need, when you need them, our Service Technicians are available to assist you!

Call Service at: 800.536.4880.

Need start-up assistance? or On-site training for your staff? Send our Service department a request online by clicking on the link above.

Please see the Service fee schedule below for field support & start-up rates.

**Due to safety concerns, it is the policy of Tecweigh that no technician or other employee will work in any facility alone. For that reason, another person must be in the immediate vicinity while work is being performed on the equipment at all times.**

Service fee schedule

For complete information on our Service rates and billing procedures please refer to the attached PDF, or call Service at 800.536.4880

(If you're outside the Continental USA or Canada, please call Service.)

Parts

We have the parts you need to keep your process moving!

Auger broke? Have a liner that’s worn out? Want to replace that old belt? …or maybe you just need back-up parts on hand?

We stock a wide range of replacement parts for all of our products. Prior to calling our Parts professionals at 651.233.1976 please locate your equipment’s Model #, Serial #, Job #, and have them available. This will assist greatly in us providing the fastest service possible, and that is our goal!

If you are looking for a Manual or Drawing for any of our products, please visit our Document Vault, you will find what you need there. We will ask that you fill out some basic information about yourself, and may email you once after submission. Rest assured, we just want to be sure that you found everything that you were looking for, and answer any questions you may have. We will not continue to contact you unless it is at your request.

Warranty

We stand behind our products and offer the longest product warranty in the industry. All of our products are manufactured in the USA. Centrally located in St. Paul, MN.

During the warranty period, ANY defect will be repaired or replaced without charge.

For more information, please click below…

Warranty details